By Robert J. Tamasy
勞勃．泰默西是領袖資產協會的傳播部副部長，這是一個總部在美國喬治亞州亞特蘭大的非營利組織。他也是一個有40年經驗的退休新聞工作者。他寫過一本書「最佳狀態的商業：箴言給今日職場的歷久彌新智慧」（Business At Its Best: Timeless Wisdom from Proverbs for Today”s Workplace）。他也與David A. Stoddard合著一本書「導師之心」（The Heart of Mentoring）。要了解更多資訊, 可上網www.leaderslegacy.com 或上他的部落格www.bobtamasy.blogspot.com以及www.bobtamasy.wordpress.com 。
省思 / 討論題目
你或你親近的人是否常常容易生氣？那怒氣一向都如何展現？那樣發怒後有什麼結果？ 有一句話說：「若感覺好，就去做！」所以當我們釋放鬱積的情緒而覺得痛快時，宣洩憤怒有什麼錯？ 你能想出在職場的某個情況中，當怒氣不恰當地表達，造成破壞、分裂的結果？請描述一兩個那樣的情況，以及其後果。 你對聖經有關憤怒的建議，和應該如何管理怒氣有何看法？註：若你有聖經且想要看有關此主題的其他經文，請看：
HOW DO YOU HANDLE YOUR ANGER?
By Robert J. Tamasy
Of all the many emotions we display and encounter during a typical workday, anger is probably the most common. There are many reasons for this, but since I am not a psychologist I will not speculate on all the causes. I do think we can agree there are many angry people in the workplace these days. Perhaps you are one of them.
Sometimes unreasonable deadlines and work pressures spark anger. Unfulfilled goals and unrealized expectations can leave us feeling angry. Conflicts with colleagues and coworkers, especially those having personalities that do not mesh with our own, can arouse our ire. We carry conflict from home to work, or from work to our homes, leading to unexpected and often unjustified displays of anger. Some of us have grown up with anger boiling inside of us, just waiting for an excuse to explode.
In most instances, uncontrolled expressions of anger are detrimental, causing damage that proves difficult to repair. So how do we handle it? When someone bumps our emotional bucket and anger starts to spill out, what can we do?
Recently I was reading a story about a businessman who thought he had succeeded in being awarded a major contract. This transaction deal would have been the largest in his company”s history, taking his department”s production to unprecedented heights. Unfortunately, before the agreement was formalized the potential clients had a change of heart and elected to work with another company instead.
Understandably, the business executive was extremely disappointed. In fact, he became more than that. He boiled with anger and considered storming into the headquarters of the client that had reneged on the deal. He would inform anyone and everyone how wrongfully his company had been treated. If his angry thoughts had been bullets, a lot of people would have been wounded.
Before acting on this impulse, however, he took some time to calm down and ultimately decided to remain silent. He reasoned that although a strong display of emotion would feel cathartic, it would gain nothing. Since anger is so pervasive, the Bible has much to say about it. Here are just a few examples:
Seek to resolve disagreements promptly. Conflict is normal, but if we allow angry feelings to seethe and simmer, the magnitude of the dispute can escalate far beyond what is warranted. “In your anger do not sin. Do not let the sun go down while you are still angry…” (Ephesians 4:26).
Do not let anger turn into bitterness. Disagreements usually can be resolved, but harboring angry feelings can lead to bitterness that damages, even destroys relationships. “Get rid of all bitterness, rage and anger, brawling and slander, along with every form of malice” (Ephesians 4:31).
Listening, rather than speaking, can quell angry outbursts. It often helps to keep silent and listen, rather than quickly responding angrily when provoked. Sometimes we become angry simply because we fail to properly understand what someone is saying. Even if we still disagree, calmly discussing differences is more productive than angry demonstrations. “Everyone should be quick to listen, slow to speak and slow to become angry, for man”s anger does not bring about the righteous life that God desires” (James 1:19-20).
Robert J. Tamasy is vice president of communications for Leaders Legacy, Inc., a non-profit organization based in Atlanta, Georgia, U.S.A. A veteran journalist, he has written Tufting Legacies (iUniverse); Business At Its Best: Timeless Wisdom from Proverbs for Today”s Workplace (River City Press); and has coauthored with David A. Stoddard, The Heart of Mentoring (NavPress). For more information, see www.leaderslegacy.com or his blogs, www.bobtamasy.blogspot.com and www.bobtamasy.wordpress.com.
Do you, or someone close to you, struggle with anger? How is it typically manifested? And what are the results of such demonstrations? The saying tells us, “If it feels good, do it!” So why is it wrong to vent our anger when it feels good to release such pent-up emotions? Can you think of some situations where anger was expressed inappropriately in a workplace setting, causing destructive and disruptive results? Describe one or two of those scenarios and what the consequences were. What are your reactions to the biblical recommendations about anger and how it should be managed?NOTE: If you have a Bible and would like to review additional passages that relate to this topic, consider the following verses: Proverbs 12:16, 14:16,29, 15:18, 16:32, 17:27, 19:19, 22:24-25, 25:28, 26:21, 29:11